The business world is awash with expensive sales training programmes that fail to change the way salespeople sell.
One fundamental reason for this is that these initiatives ignore the naturally occurring, unconscious ‘Thinking Traps’ that keep salespeople from applying new skills and processes in real life.
As a result…
- Salespeople revert to their comfort zones when under pressure…
- They remain too reliant on incoming requests…
- Sales conversations remain centred around product and price, and…
…sales performance stagnates.
Second Reaction in Selling™ is a programme that plugs this gap.
Through a combination of experiential workshop and 1:1 coaching, we equip sales teams to recognise and overcome these powerful ‘Thinking Traps’ in ways that result in:
- Increased adoption of best practice…
- Stronger pipelines…
- More deals closing, faster and with less roadblocks.
The impact
Sales teams who don’t just know what to do in order to sell more but who also have the mentality, behavioural flexibility and confidence to do it when it counts.
Leading in ways that inspire performance rather than limiting it.
Given the pressures of modern day business, it is very easy and natural for leaders to slip into unconscious habits that feel right at the time but often end up damaging the long term motivation and performance of their people.
Examples include:
- Micro-managing.
- Avoiding difficult conversations.
- Defaulting to ‘telling’ vs. ‘coaching’.
Second Reaction in Leadership™ is a programme that addresses this challenge.
Through a combination of masterclass and individual 1:1’s, we enable leaders to understand why these default habits happen and how they can make more deliberate, conscious choices that unlock stronger performance and growth within their teams – even in the most challenging operating environments.
The result?
Leaders who…
- Are more resilient in the face of pressure and stress.
- Inspire their people to higher levels of engagement, motivation and performance.
- Have the difficult conversations when needed.
- Enjoy higher levels of staff loyalty and retention.
Ensuring company ‘values’ make a difference rather than just sounding good.
Most organisations dedicate significant resources and effort to culture and values programmes. This is because they know they have the potential to shape behaviour, motivation and morale in positive ways.
However, these programmes rarely deliver the desired impact.
Why is this?
Because natural human ‘first reactions’ result in values and culture taking a back seat when people are faced with urgent and important tasks and priorities.
Second Reaction in Culture™ is a way to counter this trend.
Underpinned by principles of psychological choice, this programme makes it much more likely that culture and values will take root despite the demands and intensity of everyday working life.
It consists of four component parts:
- A series of powerful, memorable metaphors and tools that transform any company ‘values’ into distinct, visible behaviours.
- Short, sharp interactive workshops introducing vital Second Reaction™ principles that boost adoption of these behaviours.
- Training internal Values ‘Champions’ to deliver these workshops across the business.
- Facilitating workshops with senior leaders to identify the additional organisational levers they need to pull to further embed the desired culture.